Privacy & Security
Last Updated: December 13, 2010
Privacy Policy
Bunn-O-Matic Corporation (hereafter "Bunn") knows that you care how your
information is used and shared. We appreciate your trust that we will use your
information carefully and sensibly. This Privacy Policy (hereafter "Policy")
describes our policies with respect to information that we collect through the
website at www.mycafe.com (hereafter "Website"). Our Terms and
Conditions of Use, (hereafter "Terms") which is incorporated into this Policy by
this reference, further describes the Terms governing your use of this Website
By visiting www.mycafe.com you are accepting the practices
described in this Policy.
Privacy Policy Support
If you have an inquiry or concern about our Policy, please contact us at:
Bunn-O-Matic Corporation
1400 Stevenson Drive
Springfield, Illinois 62703
800-637-8606
Information about Bunn
Bunn is based in the United States of America. We are engaged in the
engineering, manufacture, distribution, sale, and service of beverage making and
dispensing equipment.
Changes in this Policy
Bunn may amend this Policy at any time without notice. Changes to this Policy
may affect our use of personally identifiable information that you provided us
prior to our notification to you of the changes. Please visit our Website to obtain
current information about our Policy.
Information Collected
The information we collect generally includes:
(1) Personal information you supply, and
(2) Tracking information collected as you navigate through the Website.
Personally identifiable information
We may collect and store personally identifiable information whenever you do the
following:
1. Purchase our products. When you purchase products from us through
the Website, we will collect personally identifiable information about you
such as your name, mailing address, e-mail address, telephone number,
mobile phone number, and credit card number. We use this information to
process and communicate with you about your order. When you purchase
a product through the Website you may also choose whether you want us
to send you information about our products, services, special promotions
or incentives.
2. Volunteer information. In order to provide you with a better and more
personalized service as well as to keep you updated on our products
and services, we may collect other personally identifiable information
that you voluntarily provide us such as information about your personal
preferences, survey responses, and details on your transactions and
interactions with us.
3. Create an account. You have the option to create an account with us
on the Website. When you create an account, we collect personally
identifiable information such as your name, mailing address, telephone
number, mobile number, and email address. We use this information
to manage your account and customize and enhance your online
experience. You may also choose whether you want us to send
you information about our products, services, special promotions or
incentives. You may choose not to create an account or not to provide us
with certain information, but then you might not be able to take advantage
of many of the features on the Website.
4. Complete a survey or product review. On occasion, we may request that
you complete a survey. Your participation in any survey is completely
voluntary. If you complete a survey, we will use the information you
provide to help us enhance our Website, and the products and services
we offer. You may also wish to provide us with a review of a product
you have purchased. If you provide us with a review, we may use
the information to improve the products we offer and we may elect to
anonymously post the review to assist other customers with their purchase
decisions.
5. Enter a contest or sweepstakes. From time to time, you may have the
opportunity to enter a contest that we offer. In order to enter a contest
or sweepstakes, you may be required to provide certain personally
identifiable information such as your name, email address, telephone
number, mobile number and/or mailing address. We will use this
information to notify contest winners of awards and prizes. We may also
use the information to let you know about our products, services, special
promotions or incentives that may be of interest to you. On occasion,
we may join with a select third party to offer a contest or sweepstakes, in
which case you may choose whether we may also share the information
you provide with your entry form with our If you contact our customer
Contact us on a question or concern. co-sponsor.
service, in order to better serve your needs, a representative may ask you
to provide certain personal information like your name, mailing address,
telephone number, mobile number, and/or email address.
Demographic Information
When you provide information for any of the above purposes, you may also
be asked to provide demographic information, such as your age or state of
residence. We use demographic information to analyze and improve the Website
and the products and services we offer, as well as the quality of your on-line
visits. We may also use demographic information and/or your purchase history
to customize your Website experience and to help us determine whether you
may be interested in a particular product or service. On occasion, we may obtain
information about you from other sources to enhance our ability to serve your
needs, such as ensuring the delivery of materials you have requested.
Aggregate Information
When you use the Website, we may collect tracking information such as your
browser type, the type of operating system you use, the domain name of your
Internet service provider, and pages visited on the Website. We collect this
information for aggregate reporting on Website activity. For example, we may
want to know how long the average user spends on the Website or which pages
or features get the most attention.
When we collect this information we endeavor to make any personally identifiable
information non-personally identifiable by combining it with information about
other individuals or by removing characteristics that make the information
personally identifiable to you. Bunn reserves the right to share with third parties
aggregated information about you and other visitors to our Website. We share
this information in order to improve our Website and develop content and
services that may be of interest to you.
User Content
Some sections of our Website may allow users to post User Content. Please
see our Terms and Conditions of Use for detailed Terms associated with User
Content. We do not routinely monitor such information, and therefore cannot be
responsible for nor assume any liability for any personally identifiable information
or other information that may be contained in such information.
Copyright Infringement Claims
We respect the intellectual property rights of others and we prohibit users from
posting on the Website any content that violates another party's intellectual
property rights. The Digital Millennium Copyright Act of 1998 (hereafter "DMCA")
provides a complaint procedure for copyright owners who believe that website
material infringe their rights under U.S. copyright law. If you believe that any
material is provided no this Website that might infringement your copyright,
please use the process noted below to notify us. Bunn will endeavor review and,
if deemed appropriate, in our sole discretion, remove material only after receiving
notice as outlined below. All claims of copyright infringement must be in writing
and should be directed to our DMCA Agent below:
By email:
dmca.notice@bunnomatic.com
By mail:
Eugene Wilken - DMCA Agent
Bunn-O-Matic Corporation
1400 Stevenson Drive
Springfield, Illinois 62703
Please consider consulting a legal advisor before filing a DMCA notice with
Bunn's DMCA Agent. There can be penalties for making false claims under the
DMCA.
Your notice to us must contain the following information to give Bunn legally
sufficient notice to of the alleged infringement:
1. Information reasonably sufficient to permit us to contact you, such as an e-
mail address, a physical address, and a telephone number.
2. An electronic or physical signature by the owner or of the person
authorized to act on behalf of the owner of the copyright interest.
3. Identification of the copyrighted work claimed to have been infringed or,
if multiple copyrighted works at a single website are covered by a single
claim, a representative list of such works on our Website.
4. Identification of the material that is claimed to be infringing and that is
requested to be removed or disabled and information reasonably sufficient
to permit us to locate the material on our Website.
5. A written statement that you have a good faith belief that the alleged
infringing use is not authorized in any way by the copyright owner, its
agent, or the law.
6. A statement by you, made under penalty of perjury, that the above
information in your notice is accurate and that you are the copyright owner
or legally authorized to act on behalf of the copyright owner.
Cookies and Beacons
To help you personalize your online experience, Bunn may
use "Cookies." "Cookies" are small files that are transferred to your hard drive for
record-keeping purposes. One of the primary purposes of Cookies is to provide
a convenience feature to save you time. For example, Cookies help to recognize
you when you re-enter this Website so that you will not have to log in each
time you visit. Cookies also help to collect anonymous traffic data, such as the
number of unique and return visitors who use our Website. In addition, Cookies
may be placed with Users visiting from advertising banners and hyperlinks on
other websites to track the success of a particular advertising campaign or
marketing program.
Most web browsers are set to accept Cookies. If you prefer, you can reset your
browser to notify you when you receive a Cookie or, alternatively, to refuse to
accept Cookies. It is important to note that you may not be able to use certain
features on our Website if you choose not to accept Cookies. The use of
Cookies is an industry standard and occurs at most major websites. To manage
Browser Cookies, please see your browser's privacy settings. A web beacon
is an electronic image placed in the code of a web page. Web beacons may
be used to monitor the traffic patterns of users from one page to another and to
improve site performance.
Session cookie, which is not placed on your hard drive, may be used. A session
cookie is a piece of identification between your browser and the server that
keeps track of the items in, for example, your shopping cart and other session
information. This cookie is deleted when the session expires or when you close
your browser.
Storing Information
We do not undertake to maintain any information about you for a duration
greater than necessary to provide services to you or as provided by law, rule
or regulation. We shall only use it for the purposes for which it was submitted,
unless you indicate otherwise. By providing your mobile number for delivery of
content, you will be deemed to have given us permission to store your mobile
number for the purposes only of delivering such content.
Sharing Information
Although the information we collect about is important to the function or
this Website, we are not in the business of renting or selling information to
others. We may share the information covered by this Policy with our related
organizations, agents, and representatives so that they may offer you products
or services that may be of interest. Bunn may share some of your personally
identifiable information with related organizations, and you authorize Bunn
and its related organizations to use your personally identifiable information in
connection with electronic communications to you, including, without limitation,
email, voicemail, text messaging, and other means of content delivery, and off-
line offerings or campaigns.
We may share your personal information with our authorized service providers
that perform certain services on our behalf. These services may include
fulfilling orders, processing credit card payments, delivering packages, providing
customer service, performing business and sales analysis, supporting our
Website functionality, and supporting contests, sweepstakes, surveys, and
other features offered through our Website, catalogs, by phone or mail. These
service providers may have access to personal information needed to perform
their functions but are not authorized to share or use such information for any
other purposes. We may also transfer user or customer information, including
personally identifiable information, in connection with a corporate transaction,
such as a divestiture, merger, consolidation, or asset sale.
Disclosure of Information
We may disclose specific information in response to a valid court order,
subpoena, government investigation, or as otherwise required by law, to enforce
our Website policies, or to protect our or others' rights, property, or safety. We
reserve the right to report to law enforcement agencies any activities that we, in
good faith, believe to be unlawful. We may share information to prevent illegal
uses of the Website or violations of the Terms, or defend ourselves against third-
party claims. We may also share information with companies assisting in fraud
protection or investigation. We do not provide information to these agencies or
companies for marketing or commercial purposes.
Security
Bunn will endeavor to use industry-standard encryption technologies when
transferring and receiving consumer information exchanged with our Website.
Despite precautions, no method of transmission over the Internet, or method of
electronic storage, is 100% secure. Therefore we cannot represent, warrant, or
otherwise provide any guarantee that such information will never be accessed,
used, or released in a manner that is inconsistent with this Policy. You transmit
any personal information at your own risk. If you feel that this Website is not
following its stated Policy, please contact us.
Opt Out or Change Information
If you do not want to receive email from us, or you want to prevent your
information from being used for purposes other than those for which it was
originally collected, please let us know by sending an email to this address
bunn@bunn.com, by calling us at 800-637-8606, or writing to us at the above
address. Due to production, mailing, and system timelines, it may take some
time to process your request. In addition, we may still use your information to
communicate with you for other purposes, such as your orders and purchases,
for customer service, or regarding contests or sweepstakes you may have
entered.
Children
We do not knowingly solicit or collect information from persons under the age of
18. We do not have a mechanism for determining the age of the visitors to our
Website.
International Users
This website is operated, in whole or in part, from the United States. By using
this Website, regardless of where you live in the world, you consent to have
your personal data transferred to and processed in the United States, and allow
Bunn to use and collect your personal information in accordance with this Privacy
Policy.
Third Party Contact
Bunn may contract with third parties who provide certain services on our behalf,
including credit card processing, shipping, e-mail distribution, and promotions
management. We may provide these third parties only with the information they
need to perform their services, and they are permitted to use the information
only for that specific purpose or as required by law, unless any additional use or
sharing of the information is separately permitted under another provision of this
Policy.
Third Party Links
The Website may also contain links to other third party websites that are not
under our control. These Websites may have their own policies or no policies
at all, regarding privacy. You should seek and review these policies before
providing information to these websites. Bunn has no responsibility for linked
websites and provides these links solely for the convenience and information of
our visitors. Bunn also maintains a strict "no-spam" policy and fully complies with
CAN-SPAM Act regulations.
Terms of Use, Notices, and Revisions
If you choose to visit the Website your use, visit and any dispute over privacy
is subject to this Policy and our Terms, including limitations on liability and
damages, application of the law of the State of Illinois and resolution of any
disputes in Illinois. If you have any concern about privacy at the Website please
contact us with a thorough description, and we will try to resolve it. Our business
changes constantly, and this Policy, the Terms, and the Website will continue
to change. You should check the Website frequently to see recent changes.
Unless stated otherwise, any revised Policy will replace the prior Policy and will
apply to past and current visitors.
Copyright© 2003-2010 Bunn-O-Matic Corporation. All rights not expressly
granted herein are reserved.
